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Help Desk Resumes in Dunwoody, Georgia

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1.
P Childs
Location: Atlanta, GA 30360
... ch as: MS Office, IBM Access Connections, etc.Operating systems such as: MS Windows, Macintosh and UNIXExcellent phone skills and superb customer service providerKnowledg e of TCP/IP, HTTP, FTP, POP3, smtp, HTMLSoftware Knowledge: Windows 3.1, 95, 98, NT, 2000, XP, Vista, MS Office, UNIX/Linux, Microstation CAD, Clarify, ICPM, Open Office, Wireless networking, , Lotus Software (WordPro, 123, Notes, etc), Antivirus, Asset Management utilities Web browsers: Internet Explorer, Mozilla Firefox, Maxthon, Opera, PC imaging; proxy servers; VPNs; SQL; VMware; FTP; Citrix, Siebel, Telnet applications, Unix/Linux, ETC.Thorough knowledge of Windows Operating Systems, Office Suites, Lotus Notes, Antiv ...
97 hits
2.
s lamar
Location: Doraville, GA 30360
... EN-US X-NONE X-NONE 0 pt 0 pt Sheena Lamar Email:   &nbs p;  &n bsp;     &nbs p;  &n bsp;&n ...
95 hits
3.
E Ratteray
Location: atlanta, GA 30338
... , laptops and desktops with Norton Ghost software to create machine backupsBuild, repair, and upgrade desktop machinesSetup of wireless networks including security and encryptRepair HP and Xerox work-centre machines and desktop laser-jet printersProficie nt in various Microsoft products: Windows (98, 2000, XP, Vista, 7), Microsoft Office, PowerPoint, FrontPage, OneNote, Groove 2007, Visio, Publisher), Internet Explorer, Moviemaker, Media Player, Outlook and Command Prompt as well as Adobe applicationsSome knowledge of VOIP, and TCP/IPTested Antivirus Software- Avast, CA security, Kaspersky, McAfee Security, and Malwarebytes. EDUCATION DeVry University, Decatur, GA Expected ...
93 hits
4.
m thiyagarajan
Location: atlanta, GA 30338
... by managers for productivity and customer feedback. Have been awarded several times for best productivity and quality parameters. Excellent in communication and diagnostic skills, consistently solve problems and rarely escalate issues.Pro-activ e self starter known to initiate process and system improvements to increase system stability and staff productivityCore Skills Core Skills Technical Support for Laptop, Desktop and Printers OS Windows NT/2000/XP, Linux Processes Technical Support Workflow Tools Remedy, Word, Excel, Power point,Visio Protocols TCP/IP, HTTP Others Antivirus Software, Browsers, System Utilities Job ExperienceHP, Bangalore Senior Technical Support Engineer Apr 2007 - A ...
91 hits
5.
A Lozano
Location: Dunwoody, GA 30338
... Andres Lozano 4672 Cambridge Dr Dunwoody, GA 30338 Phone: Email: Objective: To pursue a productive career in a growing company utilizing my knowledge of multimedia, computer hardware, software, operating systems and networking are all applied to new challenges. Summary of Qualifications:    Computer Technician: Networking, hardware/softwar e installation and troubleshooting and complete costume PC/Mac OS X configurations.   Onsite user desktop support and high end se ...
89 hits
6.
D Armstrong
Location: Dunwoody, GA 30338
... ll set. South Alabama graduate with a strong academic and recent work background in IT.Provided excellent technical support and customer service for employees and clients.Quickly learn and master new technology to increase skill set; be equally successful in both team and self-directed settings; and proficient in a range of computer systems, tools and testing methodologies.ED UCATIONB.S., Information Technology - Networking Focus; December 2009University of South Alabama, Mobile, AL(Accreditation Board for Engineering and Technology Accredited)IT Program GPA: 3.2/4.0Clubs: Association of Computing MachineryCOMPUTE R SKILLSComputer skills light to proficient with:Hardware: PCs, Maci ...
87 hits
7.
T Wilson
Location: Dunwoody, GA 30338
... ive computer/network operations experience in large global data centers with mixed computing environment including Windows XP, Windows NT/2000, and interconnected mainframesFour plus years of providing superior Customer Service and Help Desk support to thousands of users worldwide, earning a solid reputation for productivity, complex problem resolution and professionalismE xcellent communication in effective management and diagnostic skills, consistently solve problems and rarely escalate issuesProactive self-starter known to initiate process and system improvements to increase system stability and staff productivity PROFESSIONAL EXPERIENCEAmeric an Safety Insurance, INCTechnical Cu ...
85 hits
8.
J Howell
Location: ATL, GA 30341
... If there are images in this attachment, they will not be displayed. Download the original attachment Joseph M. Howell 417-Gentry Walk ▪ Atlanta, Georgia 30341▪ &#@gmail.com ...
83 hits
9.
J Howell
Location: Atlanta, GA 30341
... Computer Generated Solutions(CGS) / Internatinal Business Machines(IBM) Oct 2005 to Present 301 Perimeter North Parkway Suite # 3 Floor #3 Atlanta, GA, 30318 Demonstrated problem solving skills - The ability to resolve issues over the phone - Good working knowledge of WIN95/98/2000/XP and MS Office Have a solid understanding of PC hardware and software problems,and general networking knowledge and connectivity skills. Responsibilities include: - Gather Customers Information: Name,Machine Type,Serial Number, - Working with the customer doing Product Determination(Tr oubleshooting Machine's Hardware & Software loaded by IBM ) - Resolve the problem over the phone by directing the custo ...
81 hits
10.
J Howell
Location: Atlanta, GA 30341
... nerated Solutions(CGS) / International Business Machines (IBM) Atlanta, Ga . Oct 2005 to July 2008 Helped customer get their accounts setup Answered Technical & Networking Questions Performed Technical Troubleshooting over the phone Worked Exclusive on IBM Think pads in their U.S. Based Call center -Demonstrated problem solving skills - The ability to resolve issues over the phone - Good working knowledge of WIN95/98/ ME/ 2000 / XP / Vista and MS Office Have a solid understanding of PC hardware and software problems, and networking knowledge and connectivity skills. Responsibilities include: - Resolving technical issues - Logging/organizi ng incoming calls from customers and field t ...
79 hits
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