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Help Desk Resumes in Atlanta, Georgia

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1.
J Howell
Location: ATL, GA 30341
... If there are images in this attachment, they will not be displayed. Download the original attachment Joseph M. Howell 417-Gentry Walk ▪ Atlanta, Georgia 30341▪ &#@gmail.com ...
97 hits
2.
J Howell
Location: Atlanta, GA 30341
... Computer Generated Solutions(CGS) / Internatinal Business Machines(IBM) Oct 2005 to Present 301 Perimeter North Parkway Suite # 3 Floor #3 Atlanta, GA, 30318 Demonstrated problem solving skills - The ability to resolve issues over the phone - Good working knowledge of WIN95/98/2000/XP and MS Office Have a solid understanding of PC hardware and software problems,and general networking knowledge and connectivity skills. Responsibilities include: - Gather Customers Information: Name,Machine Type,Serial Number, - Working with the customer doing Product Determination(Tr oubleshooting Machine's Hardware & Software loaded by IBM ) - Resolve the problem over the phone by directing the custo ...
95 hits
3.
J Howell
Location: Atlanta, GA 30341
... nerated Solutions(CGS) / International Business Machines (IBM) Atlanta, Ga . Oct 2005 to July 2008 Helped customer get their accounts setup Answered Technical & Networking Questions Performed Technical Troubleshooting over the phone Worked Exclusive on IBM Think pads in their U.S. Based Call center -Demonstrated problem solving skills - The ability to resolve issues over the phone - Good working knowledge of WIN95/98/ ME/ 2000 / XP / Vista and MS Office Have a solid understanding of PC hardware and software problems, and networking knowledge and connectivity skills. Responsibilities include: - Resolving technical issues - Logging/organizi ng incoming calls from customers and field t ...
93 hits
4.
m sharif
Location: chamblee, GA 30341
... Mumin Khalid Sharif 3345 chamblee tucker rd.  Chamblee, Ga. 30341 Summary of Qualifications   Technically advanced information technology specialist ...
91 hits
5.
S SELDEN
Location: DORAVILLE, GA 30340
... 4 Stephanie Selden 3555 Old Chamblee Tucker Rd Doraville, GA 30340 S Customer Service Support Specialist Offering an award-winning track record of customer care excellence within high volume environments th ...
89 hits
6.
P Childs
Location: Atlanta, GA 30360
... ch as: MS Office, IBM Access Connections, etc.Operating systems such as: MS Windows, Macintosh and UNIXExcellent phone skills and superb customer service providerKnowledg e of TCP/IP, HTTP, FTP, POP3, smtp, HTMLSoftware Knowledge: Windows 3.1, 95, 98, NT, 2000, XP, Vista, MS Office, UNIX/Linux, Microstation CAD, Clarify, ICPM, Open Office, Wireless networking, , Lotus Software (WordPro, 123, Notes, etc), Antivirus, Asset Management utilities Web browsers: Internet Explorer, Mozilla Firefox, Maxthon, Opera, PC imaging; proxy servers; VPNs; SQL; VMware; FTP; Citrix, Siebel, Telnet applications, Unix/Linux, ETC.Thorough knowledge of Windows Operating Systems, Office Suites, Lotus Notes, Antiv ...
87 hits
7.
s lamar
Location: Doraville, GA 30360
... EN-US X-NONE X-NONE 0 pt 0 pt Sheena Lamar Email:   &nbs p;  &n bsp;     &nbs p;  &n bsp;&n ...
85 hits
8.
D Baker
Location: Atlanta, GA 30345
... De'Carus Baker   ;  &nb sp;  & nbsp;   ;  &nb sp;  & nbsp;   ;  &nb sp;  & nbsp;   ;   ...
83 hits
9.
T Sanders
Location: Atlanta, GA 30345
... Formerly The Bank, Birmingham, Alabama Provide Computer Support and Loan Operation Support to all branch employees. Maintained and logged all calls and issues. Expertis in software issues- WIndows OS,Microsoft Exchange Email, Office, Image Centre, Real Vision,Jack Henry,BankWare. Hardware Issues- workstations, printers, and telecom issues.Expertise in network problems, security issues,-new and existing and terminated users. BranchLink Help Desk 11/2001 - 6/2002 Colonial Bank, Montgomery, Alabama Answered and resolved 50-60 branch system telephone calls per day. Provided the highest level of telephone service available in the company. Understood and always followed the ...
81 hits
10.
E Gardner
Location: ATL, GA 30345
... -US X-NONE X-NONE 0 pt 0 pt MicrosoftInterne tExplorer4   &nbs p;  &n bsp;   Objective & nbsp; Seeking a position that wil ...
79 hits
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