Help Desk Technician Jobs

Job Title: Tier 1 Help Desk Company: Favor Network Services, LLC Location: Chester, VA Description: -troubleshooting application issues using SMS Remote Control -hardware/laptop/VPN issues -cell phone & Blackberry issues -could get a question on anything PC related -"I can't print..." -"I can't see my e-mails." -"I have a corrupted PST file" -"I can't log into a certain application" -"How do I do "x" in "x" Office Application?" -Lots of password resets -"I can't get logged on at all". -Trouble Ticket Management

Job Title: Lead Applications Specialist Company: Ballard Spahr Andrews & Ingersoll, LLP Location: Philadelphia, PA Description: The Lead Applications Specialist will be responsible for implementation and daily administration, maintenance, support and documentation of desktop applications and systems relating to computing and technology firm wide. Qualified candidate must possess effective customer-service, team-building, motivational and organizational skills. The successful candidate will possess substantial prior experience administering a complex technical environment and must be able to demonstrate a mature and experienced attitude toward administering a systems environment. Four-year college degree or a combination of education and related experience is preferred. If you are interested in this great opportunity, please submit your resume, cover letter and salary requirement via e-mail to Register to View EOE, M/F/D/V

Job Title: Desktop Support Analyst Company: Robert Half Technology Location: Schaumburg, IL Description: Our client is currently seeking a Desktop Support Analyst to add to their growing team. Candidates must have 3+ years of experience in a prior Desktop Support role. Must be able to troubleshoot hardware and software and have experience providing phone support to users. This is a great opportunity to join a growing organization.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.Qualifications :3+ years of experience in a prior Desktop Support role. Should be able to troubleshoot hardware and software. Technologies used include Microsoft Office, ticketing system, blackberry support, printers, PC and laptop support, some networking and remote support. Experience with Citrix, PCAnywhere, VMware, or Cisco products is a great plus. Certifications such as A+, or MCP are greatly desired. With more than 100 locations in North America, Europe, Australia and Asia, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from Internet development and multiplatform systems integration to network security and technical support. A division of Robert Half International, we were ranked number one in our industry by Fortune magazine's America's Most Admired Companies, and included in BusinessWeek's 50 Best Performing Companies. To learn more about this job opportunity, contact us today at Register to View . Robert Half Technology is an Equal Opportunity Employer. Apply for this job now or contact our branch office for additional information:

Job Title: Help Desk Technician -Microsoft Certified Professional (MCP) - Company: Location: san antonio, TX Description: Our government client is looking to hire multiple Help Desk / Desktop Support Technicians for a new help desk operation on a military installation. A Microsoft Certified Professional (MCP) certification in any Microsoft technology is required, no exceptions. If you fit the profile, apply immediately! -Robert Half Technology Compensation: $18.00 - $18.50 per hour Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests.

Job Title: Jr. Helpdesk Analyst-Linthicum, MD - Company: Location: baltimore, MD Description: Keywords: computer science, MS Office, Adobe, Blackberry, MS office Job Title: Jr. Helpdesk Analyst-Linthicum, MD Clearance: None Responsibilities: Provides responsive quality customer service and support at all times. Performs entry level analysis of customer problems and directs implementation of corrective action to restore function on entry level incidents (tier 1). Functions as the customer s single point-of contact for problem escalation. Records all incidents. Interfaces with appropriate technical personnel for customer problems that cannot be resolved quickly on the telephone. When necessary performs customer follow-up to verify final resolution and determine satisfaction level. May be required to perform other related duties as assigned. Hours: 8:00am to 5:00pm Requirements: Candidate must have 1 year experience with Microsoft Office, HP OpenView, Adobe, Blackberry, SecurID, SMTP (Simple Mail Transfer Protocol), Windows 2000, Microsoft Active Directory, Microsoft Outlook, Call Center, Windows XP, and Help Desk. Education: Candidate must have a Computer Science Associate degree. Location: Linthicum, MD Compensation: $17.85 per hour This is a contract job. Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests.

Job Title: 5 open Help Desk Tech - Jr - Mid- secret or higher clearance Required Company: Advanced Systems Development Location: Arlington, VA Description: Help Desk, Mid. (multiple openings)Location: PentagonJob Type: Full-TimeSecurity Clearance: SecretJob Summary :Work will be performed at the Pentagon for the DOT&E customer (approximately 150 users). Support will be for both classified and unclassified processing.Essential Duties:Customer support is the priority to include fielding help calls, problem research and resolution. Coverage at the site is imperative. Other duties will include asset management, desktop imaging and installations, desktop software updates, desktop hardware installs, and site documentation.Education/Ralated Experience:BS preferred, not required, minimum of 3 years of related experience.Certifications:MCP A+ Network Plus Security Plus desired. Hardware Experience:Dell Desktops/Notebooks - Install and set-up HP printers. Software Experience:MS Windows XP MS Office applications Norton Ghost and a variety of common COTS applications Work with CACs is a plus. Work with DISA STIGs is a plus. Additional Requirements or Comments:Strong customer support and deskside support.EOE M/F/D/W.............................Call Center TechnicianLocation: PentagonJob Type: Full-Time (9-6)Hours: Monday-Friday Normal DaySecurity Clearance: SecretJob Summary :Provide tier 1 call center support to customers at various sites. Primary location will be the Pentagon.Essential Duties/Responsibilities :Excelllent cusomer service skills. XP worskstation and laptop support. Must be able to lift at least 100 pounds.Education/Ralated Experience:BA or Associates would be preferred but not required Certifications:MCP, A+, Security plus, would be nice. Hardware Experience:Dell, HP. Software Experience:Dameware Microsoft Office Remedy. EOE M/F/D/W....................................Help Desk Tech., Mid.Location: PentagonJob Type: Full-TimeHours: Monday-Friday Normal DaySecurity Clearance: Secret with ability to get Top Secret Job Summary :Work for the DoD General Counsel/DLSA. Support 200 users as a response desk technician in Pentagon or CC.Essential Duties/Responsibilities :Customer support to include hardware and software troubleshooting. Active Directory Account management, Exchange account management. Windows/MS Office troubleshooting resp.Education/Ralated Experience:3 years IT support3 years IT support Certifications:Prefer MCSA or MCSE. Hardware Experience:IBM compatable workstations and laptops. Software Experience:MS 2000 Pro MS 2000 server MS 2003 server/Active Directory MS Office XP MS Exchange Veritas Backup Exec a plus. EOE M/F/D/W...............................Help Desk Tech, Mid.Location: Pentagon/Crystal CityJob Type: Full-TimeHours: Monday-Friday Normal DaySecurity Clearance: Secret with ability to get Top Secret Job Summary :Work for the DoD General Counsel/DLSA. Support 60 users as a response desk technician in Pentagon or CC. Essential Duties/Responsibilities:Customer support to include hardware and software troubleshooting. Active Directory Account management, Exchange account management. Windows/MS Office troubleshooting resp. SIPR and NIPR.Related Experience:3 years IT support.Certifications:Prefer Security+ or A+Hardware Experience:IBM compatable workstations and laptops. Blackberry*s scanners printers digital senders. Software Experience:MS 2000 Pro MS 2000 server MS 2003 server/Active Directory MS Office XP MS Exchange Veritas Backup Exec a plus. EOE M/F/D/WPlease submit your resume with your salary requirement (must) at Register to View -inc.com

Job Title: Help Desk Analyst Company: Icon Information Consultants Location: Pittsburgh, PA Description: ServiceDesk Analyst - Help Desk Analyst   Must be able to handle > than 40 calls a day Able to Resolve VPN, Broadband, Wireless calls for Remote Users Helpdesk Experience. Candidates will be required to meet the following on-the-job criteria: Measurable all candidates will need to resolve 65% of the calls received on a monthly basis. All Candidates will need to be available to the customer 75% via the phone system. Tardiness and call offs will be monitored closely. Surveys response and scores will be measured. Knowledge base utilization will be measured on a weekly and monthly basis. Job Requirements Minimum 1 year help desk experience.  PC Software/PC Hardware Skills, advanced Office, XP exp, strong LAN and WAN, SAP functional, Siebel, Citrix, Lotus Notes.  Excellent customer service skills, team player, self driven and motivated.

Job Title: Tech Support Company: Robert Half Technology Location: White Plains, NY Description: Classification: Consulting Compensation: Pay up to $18 per hour Part time position available providing technical support for internal staff members as well as designated clientele. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. With more than 100 locations in North America, Europe, Australia and Asia, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from Internet development and multiplatform systems integration to network security and technical support. A division of Robert Half International, we were ranked number one in our industry by Fortune magazine's America's Most Admired Companies, and included in BusinessWeek's 50 Best Performing Companies. To learn more about this job opportunity, contact us today at Register to View . Robert Half Technology is an Equal Opportunity Employer. Apply for this job now or contact our branch office for additional information: Job Requirements Must have experience in a helpdesk environment. Must have hands on experience with Windows XP operating system and MS Office software. Must have both hardware and software support experience. By Clicking 'Apply Now' you are agreeing to Robert Half Terms of Use

Job Title: PC Tech - Company: Location: columbus, OH Description: Send resumes to Register to View PC Tech East Liberty, Ohio -US Citizen- clean credit and criminal -6ttp- I am looking for a Tech I person who has a lot of desk side experience. They would be handling all tickets assigned from the Help Desk, experience using HEAT would be fantastic, supporting mostly software related issues. Tech I - Position will include additional duties of desk side support, customer interaction and the opportunity to learn more. Hours could be 6:30, 7:00 or 7:30 start to 3:00, 3:30 or 4:00 pm end time. PC Installer: Individual with training to install pre-configured computers and connects to peripherals (printers, monitors, etc). Will unpack PC, turn computer on and perform specified written instructions to boot up the workstation and test basic functions to verify PC is operational and printer is working. May require some loading of customer software. Minimal troubleshooting to include checking cables and wires and video/audio cards may be required. Lifting up to 40 pounds may be required. Complete install paperwork as directed in legible handwriting. Any additional troubleshooting would be directed to PC Desktop Technician (Tech II) or customer's help desk. No certifications are required. Position will cover office environment and some production floor. Excellent customer service experience, professional, polished. Xavier McNair Register to View Technical Recruiter ALTA IT Services www.altaits.com Office: Register to View Cell: Register to View Fax: Register to View Location: East Liberty, OH Compensation: 25k OK to highlight this job opening for persons with disabilities Principals only. Recruiters, please don't contact this job poster. Phone calls about this job are ok. Please do not contact job poster about other services, products or commercial interests.

Job Title: Desktop Support Company: Pomeroy IT Solutions Location: Bakersfield, CA Description: Skills Required:1 to 3 years of deployment experienceAbility to follow written and verbal instructionsAttention to detailMust be a quick learnerPlease email resumes to Register to View