R Dye Location: Riverdale, GA 30296 ... rations of client services, disaster recovery, hardware and software support, quality assurance, and training. I am adept at crisis management, trouble-shooting , problem solving, vendor contract negotiating, and establishing policies and procedures. I have a well-rounded IT background of network infrastructure and help desk management. I am also a US Army veteran.Experien ce:08/07 - Present Regional IT Manager, Comcast Cable and Communications, Norcross, GAResponsible for providing technical support for employees at 32 sites throughout the Atlanta Southern Region.Provides supervision for 10 technical employees.Monito rs the status of SLAs on a daily basis using Remedy. Improved SLA from ...
97 hits
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C Vandeford Location: Newnan, GA 30265 ... Law Firm 3+ Years Telecom 8+ Years Server Management 10+ Years Lan/Wan 10+ Years Network Configuration 11+ Years Network Security 10+ Years Windows Server 2000,2003,2008 Active Directory, IIS Cisco VPNSharepointGol dMineEMCBackupVa rious Help Desk SoftwareVMWareSQ L.NetASP Classic Certifications Compaq Certified, Feb 1998 Advanced Micro Electronics, Feb 1998 A+ Certified HP and Dell Certified Certified in Many Microsoft Applications HP ad Inter Tel Phone Systems Certified Microsoft Management Mine Point Administration A+Experience:Pan gborn: Fairburn, GeorgiaJanuary 2008- PresentInformati on Technology ConsultantHelped put together Company relocation to new office.Wroked with v ...
95 hits
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S Ortega Location: Alpharetta, GA 30004 ... ing environment. Fluent in Spanish. Career highlights include:Track record of success in fourteen years of information technology and customer service experience, combined with strong analytical, problem solving, and communication skills. Increased event participation by over 50% by single-handedly designing and coding custom automated email marketing application along with social networking process for main annual fundraiser.SKILL SSoftware EngineerTechnica l SkillsVisual Basic, Cobol, Java, PL/1, HTTP, SSL, HTML, XML, SQL, FlashOperating SystemsMicrosoft Windows 95/98/2000/XPMic rosoft Windows Server 2003Computer SoftwareMicrosof t Office Suite (Word, Excel, Access (custom reporting as w ...
93 hits
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G Simpson Location: Jonesboro, GA 30238 ... gaylesimpson09@y ahoo.com OBJECTIVE Seeking a full-time permanent position in Information Technology that will allow me to utilize my professional experience while providing opportunities for additional training and professional development SUMMARY OF QUALIFICATIONS · 15 years of experience with knowledge of Information Technology, LAN/WAN network administration and Information Assurance · Bachelor in Computer Studies · Maintained an active Top Secret Government Clearance with SCI Access · Proven ability to analyze, plan, manage, supervise and motivate · Works independently or as part of a team; ability to execute a number of projects si ...
91 hits
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S Dorn Location: Newnan, GA 30263 ... within the company to become a lot more than just an employee.Profile /Summary of Qualifications:• Innovative professional with 10 years of customer service skills. Having face to face interaction, or over the phone customer service. Provide training for new or old projects.•Experi ence in explain product, providing technical support as well as finishing time line objects.·Managem ent skills, growth and development. Ability to delegate accordingly •Data entry experience, also filling, sorting and copying knowledgeable. Charging credit/ bank cards experience in bill problems.•Dedica ted, determined, and self-motivated team player/builder.S kills Summary:*Compute r Savvy* *Typing 30wpm* *10-K ...
89 hits
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C Johnson Location: Augusta, GA 30906 ... while utilizing several years of LAN/WAN experience in network administration, implementation, and Network design. RELEVANT PROFESSIONAL EXPERIENCE Software: Operating Systems\ Network Protocols: Windows 95/98/2000/NT/ XP/ Milluem, UNIX, Macintosh, MS-Dos, OS/2,Novell Client LAN/WAN, Gateways, Token-Ring, Ethernet, TCP/IP FTP, PPP, TELNET, RAS, Netbios, Netbeui, IPS/SPX Software: MS Access, MS Word, MS Excel, SACWICS, WordPerfect, Lotus Notes7.0, Marknet Box software, Lotus Smart Suite Millenium, Corel Draw, Dbase Paradox, Adobe, Stromwindows, VIPS, Office 97& 2000, TSIS, Thunderbyte, Microsoft Project 2000,Bluecurrent Migration Utility, Primavera, Ora ...
87 hits
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R Pace Location: Mableton, GA 30126 ... for trouble tickets and performed installs, moves, changes in a client environment, responsibility on-call 24/7 troubleshooting network support of Outlook 2000 and 2003. TECHNICAL SKILLS: Windows Microsoft Office Suite: Outlook, Visio, Word, Excel, PowerPoint, and Project, VPN dial-up access Wireless Technologies .Peregrine, Remedy and Open view Ticket tracking, Microsoft Windows 3.1,95, 98, NT, 2000, 2003 and XP, Active Directory, Exchange, Novell, UNIX, Linux, TCP/IP, WINS, DNS ,Hardware: Printers, AS400, POS, Networking: VPN, Internet, TCP/IP, Cisco Routers, FTP, LAN, WAN, SQL ServerPROFESSION AL EXPERIENCES:Fide lity / Sedgwickcms.lnc. 06/09-11/2009Des ktop Support-LTCMonit or ...
85 hits
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M David Location: Dallas, GA 30132 ... inuous Improvement, Workforce Development, and Adding Value to Growth Oriented Organizations. PROFESSIONAL EXPERIENCEJul 2009 - Present: Systems Engineer. The Home Depot, Store Support Center, Atlanta, Georgia Contracted through TEK Services, assigned to QAS Division - Environmental Readiness Department. Perform installation, maintenance and support of system software and user support on small to mid-sized projects. Perform installation, maintenance and support of hardware and infrastructure on small to mid-sized projects. Perform root cause analysis for service interruption recovery; create preventative measures and present to management.Mar 2000 - Aug 2008: Operations Manager. Advan ...
83 hits
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D Hillery Location: Jonesboro, GA 30238 ... ntain a successful business relationship with internal and external clients. * Has strong affinity for the team environment, but works well independently. * Attention to detail, multitasking, strong computer skills, with effective oral and written communication skills.Office: MS Word Office Suite - Excel, Outlook, PowerPoint, Word MS XP Suite, Lotus Notes, SMS and various other applications Call Center/NOC: ADC, Nortel - Symposium, Super Dispatch, Remedy, OrionWORK EXPERIENCEThe State of Georgia Atlanta, GA 3/2010 - 5/2010IBM-DELL /IMAC Group- Temp PositionWork Flow Coordinator Responsible for ensuring updates and completion of tickets on ...
81 hits
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J Hobson Location: Marietta, GA 30066 ... cal support and computer knowledge to deliver positive results for both the company and client. Employment 11/2005-2/2009 ERC Parts, Inc. Kennesaw, GA POS File Menu Maintenance Support Programmed and maintained QSR and casual dining restaurant Point of Sale software on Windows based registers and Back Office PC’s. Utilized Panasonic POWER, SMP, CSMP and SQL database software to program new store installations and existing site promotions, upgrades and scheduled price or menu item changes. Performed PC hardware and software troubleshooting and problem resolution through telephone communication with onsite personnel and remote PC connection using Symantec PCAnywhere, Windows Remote Des ...
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