A Rousch Location: Loganville, GA 30052 ... professional industry as a full-time employee. Education DEVRY UNIVERSITY Decatur, GA Dec 2007 Bachelor Degree in Electronics Engineering Technology DEVRY UNIVERSITY Decatur, GA June 2005 Associate Degree in Electronics and Computer Technology Work experience Xechnology Lilburn, GA Jan. 2008- Present Tech. Support Install, maintain, and modify advanced application programs, & business application programs Document programming problems and resolutions for future reference. Hardware repairs: motherboards, hard drives, wipe and reload, networking, and etc. Hotsauce Technologies Norcross, GA Feb. 2006- Jan. 2008 Fields Operations/Suppo rt Analys ...
97 hits
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K Hill Location: Riverdale, GA 30296 ... ding typing and customer contact. SkillsTechnical Skills Accomplishments Team Building Windows 3X, 9X, 2000, & NT Improved client satisfaction by 25% Integrity Systems Integration Novell Improved dept. technical level by 25% Project Leadership Unix platform Increased profitability by 13% Public Relations Vantive Tracking software Enhanced Quality Assessments by 23% Employee Relations Microsoft Office Suite Promoted within 1 year of being on job Planning Skills IBM Mainframe Created production documentation for department Decision Maker Remote Assess Enhanced departmental technical knowledge Motivated Trained over 200 Technical Engineers Team worker Basic Networking Organize ...
95 hits
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C Cooper Location: Jonesboro, GA 30236 ... NT 2008-2008Mobile Tech Support Specialist, Cbeyond Porting in and out numbers from other phone companies to the Cbeyond network using Sprint software while working VoIPs. I also was responsible for MACD and keeping Client's private and billing information stored digitally with Seibel software and troubleshooting phone issues on wireless devices such as Blackberries and Pocket PC's. 2007-2008 TIER 2 Technical Support Engineer, LodgeNet Managing wireless internet systems and devices in major hotels with over a million guests across America on CISCO, LINUX and NOMADIX equipment. Providing technical support to guest and hotel staff in a 24 hour call center environment. Monitoring and control ...
93 hits
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M Lewis Location: Lawrenceville, GA 30044 ... GA 30044 (404) 964-0779 MBLewis84@yahoo. com Objective To work for a company that will offer an opportunity for professional development and advancement in a technology industry. Experience Ramp Agent April 2007 – September 2007 Delta Airlines, Atlanta, GA Transporting of baggage, mail, and cargo to and from loading equipment at the aircraft. Operating tow tractors for the push back of aircrafts. Aircraft Load Agent /Agent In Charge Sept. 2007 - Present Delta Airlines, Atlanta, GA Challenging anyone without the proper identification for security purpose. Entering correct data in the ors templates to assist downline stations with offloading and on ...
91 hits
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T Whisenant Location: Austell, GA 30106 ... owth Work Experience: AirTran AirWays 9555 AirTran Blvd. Orlando, Fl. (800)965-2107 December 4, 2003 to June 8, 2006 Title:Supervisor for the Information System Service Center (HelpDesk) Supported and supervised the Information Systems Service Center (helpdesk) for Airtran Airways. I had seven direct reports running a 24/7 operation, our team not only supported 7000+ internal customers but also were expected to perform the duties of computer / network operators as well. My team was responsible for creating logins for users of the various systems / applications. We also insured that when someone left the company that their access to those systems were disabled. The data center has over ...
89 hits
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G Dandridge Location: Decatur, GA 30032 ... e to any challenging yet manageable situation with strong analytical, problem solving and communication skills. Education Associates of Science Degree Electronic and Computer Technology October 2004 DeVry University – Atlanta, GA CGPA 3.40/4.00 Courses in Windows 2000/XP, 2000/2003 Server, Linux, PC maintenance, network design, Microsoft Visio, Microsoft Office (Word, Excel, PowerPoint, Access) and Cisco Network Administration Experience Help Desk/Technician Support IBM/CGS – Atlanta, Georgia 10/2006 – 05/2008 · Diagnose and fix PC and printer related problems over the phone · Work collabora ...
87 hits
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R Morris Location: Grayson, GA 30017 ... new challenges. Qualifications Software: Adobe Illustrator, Photoshop, Premiere, After Effects; Macromedia Flash, Director; 3D Studio Max, Maya, Softimage, Combustion; Microsoft Office, Windows Programming: ColdFusion, PHP, HTML, Visual Basic, ASP.net 2.0, MySQL Operating Systems: Understand the computers ability to manage such resources as memory, device, I/O, files and user interfaces. Knowledge of Windows 95 to Vista, Microsoft Exchange server, Microsoft windows 2003. User Support: Capable of troubleshooting and fixing computers and/or software either in person or over the phone Networking: Working knowledge of networks, TCP/IP and set up/operation thereof Instructional Design: Knowledge ...
85 hits
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M Slater Location: Mount Airy, GA 30563 ... ng Systems: Windows 3.1, NT, 95, 98, ME, 2000,XP · Mainframes: Mapper, Compile, Exit, Regoquery, Nomad, Finest, Austpost · Fifteen (15) years of General Administration and Office Management · Eight (8) years of Meticulous Helpdesk and Record Management Skills · Excellent Communication and Research Skills · Thirty three (33) years working and participation with Non-profit Organizations · Fluent in Japanese EXPERIENCE: OTP ‐ Appalachian Wilderness Camp September 2005 ‐ October 2007 Therapeutic Counselor · Supervise at risk youth in a wilderness therapeutic setting. · Maintain and expand a Social skill based program (Boystown). · Supervise and run activities to ...
83 hits
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B Johnson Location: Dacula, GA 30019 ... OUP - BETHEL, CONNECTICUT December 1997 to PRESENT COMPUTER OPERATOR/BATCH PRODUCTION JOBS SCHEDULER · Operate IBM AS400 systems · Run, Monitor and Restore Backup Jobs on the Sun Microsystems 220r Using VERITAS Net Backup · Schedule and run jobs from CA7 Job scheduler on the IBM Mainframe · Provide Helpdesk support to Mainframe and AS400 clients with connection issues · ROBOT Job schedule trained · Monitor consoles and reply to messages · Monitor Big Brother for error messages on the various servers · Write and make the necessary changes to the Operations procedures · Maintain LXI/TMS tape management for the tape cartridges for the AS400 systems · Load tapes for server ...
81 hits
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J Hamilton Location: Rincon, GA 31326 ... ork anywhere within the United States. SUMMARY OF QUALIFICATIONS: 20+ years of advanced computer experience. Over 8 years of experience working in a help desk and call center environment. Known for approachability, diplomacy and calm demeanor. Demonstrated ability to quickly diffuse heated customer situations. Provided a leadership role in a team environment. Supported other team members and facilitated in creating a stress reduced atmosphere. Trained others in the use of applications and in technical support methods. Excellent troubleshooting and logical problem solving skills. High level of written and oral communication skills. Creative ability to solve unus ...
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